1. What does a Podiatrist do?

Podiatrists are medically professionals specialising in the treatment of the feet and lower limbs. Your feet contain 28 bones, 30 joints and 100 muscles, and to care for the feet Podiatrists need a university degree and specialist qualifications.


This means they can diagnose and treat injuries, biomechanical problems and growth-related issues in children.

2. Do I need a referral from my GP to see a podiatrist?

No, you don’t need a referral to make an appointment with SGB Podiatry.


For some diagnoses, like diabetes, you may be eligible to be placed on an Enhanced Primary Care Plan (EPC), which gives you up to five bulk billed visits a year with a podiatrist. You will need a GP referral to be placed on an EPC. If you’re not sure about your eligibility, call us and we’ll provide advice.

3. Do you accept EPC patients?

Yes, we treat patients who are referred from their GP on an Enhanced Primary Care Plan (EPC), just let us know when you’re booking your appointment that this applies to you.

4. Can you treat patients under the Workers Compensation Scheme?

If you’ve received an injury at work and are claiming Workers Comp. then SGB Podiatry can treat you under this scheme as long as you have all the necessary paperwork. Let us know when you make your appointment if this applies to you.

5. How long will the appointment take?

Your initial consultation will usually take 30 minutes. This gives us enough time to fully listen to your concerns and make an initial assessment.
Follow up appointments can take anywhere from 20 minutes to 40 minutes depending on the type of treatment you receive.

6. Can I get a health fund rebate for my appointments and treatments?

Yes, if podiatry is included in your extras cover you can make a claim for appointments and some treatments. The HICAPS facility enables you to receive your rebate at the clinic at the time of your appointment. Further details are available at our clinics.

7. How long will it take for my orthotics to be made?

Your orthotics will be custom made to fit your foot. It can take around 7-10 days after your foot has been cast for our clinic to receive them. We will then arrange a fitting with you and subsequent review appointments if necessary.

8. I’ve been seeing another allied health professional and it isn’t helping, how is podiatry different?

Feet are complex and unique, they require specialist attention and care. Podiatrists are medically trained to diagnose, treat and prevent issues specific to feet, knees and lower legs.


We have a range of strategies that differ from many of the services a physio will provide. If you’ve been seeing a physio and it hasn’t helped, it might be time to visit a podiatrist.

9. Can I bring my child to my podiatry appointment?

We know it’s not always easy to arrange childcare when you need it. Our clinics are family friendly and you are welcome to bring your child to your appointment with you.


We also provide podiatry services specific to the needs of growing children and little feet, find out more.

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